Terms of Service

Last updated: January 1, 2026

1. Service Description

TrustFrame provides SOC 2 Type I readiness assessments to help organizations evaluate their security control implementation. Our service analyzes connected evidence sources and provides recommendations for improving compliance posture.

2. Important Disclaimers

TrustFrame does not provide audit services. Our assessments are informational tools to help you prepare for a formal SOC 2 audit. We do not:

  • Issue SOC 2 certifications or attestations
  • Replace the need for a licensed CPA firm to conduct your official audit
  • Guarantee audit outcomes or compliance status

3. Access Requirements

To use TrustFrame, you must grant read-only access to your connected services. We will never request write permissions or deploy any software to your infrastructure. You may revoke access at any time through your service provider settings.

4. Payment Terms

Payment is processed securely through Stripe. Subscription plans auto-renew unless cancelled. Refunds are available within 14 days of purchase if you are unsatisfied with our service.

5. Limitation of Liability

TrustFrame provides assessments on an "as is" basis. We are not liable for decisions made based on our reports, audit failures, or any indirect damages arising from use of our service.

6. Contact

For questions about these terms, contact legal@trustframe.tech